Information from A-Z

Adapters for your electronic devices are available at the reception for a deposit.

Our rooms have hypoallergenic bedding.

We will be happy to point you in the direction of the nearest open pharmacy and run any errands you may require. Please note that we must abide by the law regarding prescription medicines. If you need a doctor, we will of course refer you to the nearest doctor on duty. In case of emergency, medical help will come directly to the hotel.

We are happy to help you plan your free time. If you would like to rent a car or book a chauffeur, we would be pleased to arrange everything for you according to your personal requirements.

If you need a cot for your baby/toddler, please contact reception.

If you need a babysitter, please contact reception. Please note that the Hôtel Bristol Salzburg acts only as an intermediary: please make all arrangements directly with the babysitter.

Our hotel bar is located on the ground floor with a spacious lounge and an open fire place. Opening hours are every day from 11 a.m. until midnight.

We are happy to make massage, beauty and hairdressing appointments for you on request. There is a beauty salon called “Lisa Kosmetik” directly opposite the hotel. For more details, please contact reception. We would be pleased to order flowers for you. These will then be delivered as soon as possible.

You are welcome to use the hotel’s extensive library during your stay with us.

Please contact reception if we can assist you with any paperwork. Copying as well as sending and receiving faxes and e-mails is of course possible.

Simply hand any letters or postcards in to reception - we will be happy to take them to the post office for you.

Please contact reception if you require our ironing service or minor sewing work to be carried out. We will be happy to forward your request to housekeeping without delay.

Rooms suitable for meetings and conferences are available at the hotel. High-speed internet, copying services and laptops/printers (on request) are of course available.

Upon request and subject to availability, our butler will be happy to assist you.

Our concierge offers competent, fast and reliable service: information about events and sights in and around Salzburg, ordering theatre and concert tickets, booking taxis or rental cars, organising tours, excursions and much more. You can reach our concierge service via extension -5 or -96.

In the event of a fire, please act prudently and follow signs to the emergency exits. Report any fire or smell of burning immediately. Do not use the lifts in case of fire.

Please contact our team at reception for information, bookings and confirmations. The nearest international airports are Salzburg and Munich. We would be pleased to arrange a transfer to the airport for you by taxi or limousine. Of course, we would also be happy to make all the arrangements for your train journey.

A hair dryer is provided for you in the bathroom.

We would be happy to arrange a photographer for you to capture personal memories of your stay at the Hôtel Bristol Salzburg and in the City of Mozart. Please contact reception.

A sumptuous breakfast is available every day from 7 a.m. -10:30 a.m. (or until 11 a.m. on Sundays, public holidays and during the Salzburg Festival). Of course, you can also have your breakfast in your room. To place your breakfast order, hang the order card outside your door the evening before or call the restaurant (extension 7).

If something gets lost during your stay or you forget something when you leave, we will discreetly store the it for you in the housekeeper’s office and send it to you on request.

We will be happy to change your foreign banknotes into euros for you at the hotel’s daily rate at reception.

We are happy to help you transport your luggage. Please contact reception so that we can collect your luggage from your room on departure.

We will be happy to provide you with the current service times of Salzburg’s churches.

Why not give your relatives, friends, acquaintances, colleagues or business partners a voucher for the Hôtel Bristol Salzburg? Whether it’s a romantic dinner, an opulent breakfast, a night in one of our suites or a stay to celebrate a special occasion, vouchers are available for all our hotel services, are not tied to a specific date and are sure to make a very special gift. Please contact reception - we will be happy to advise you on your choice of voucher and issue it for you straight away.

Salzburg - and especially the Hôtel Bristol Salzburg - is very popular for weddings and honeymoons. We would be delighted to provide you with all the information you need at reception and to assist you with any arrangements for your wedding or honeymoon.

You are welcome to bring your small dog (up to 5 kg) to the Hôtel Bristol Salzburg. Your four-legged friend “lodges” with us for € 40.00 per day. However, we would like to point out that in the event of any damage, the owner will be held liable. If you need a dog bowl, please contact reception. Please note that dogs are not allowed in our restaurants or breakfast room.

In addition to EC cards, we accept the following bank cards: Diners Club, Mastercard, VISA and JCB.

Our minibar is refilled every day. Any items you take out of the minibar are free of charge and included in the room price.

Free mineral water is available in every room.

If you would like your shoes cleaned overnight, please leave them outside your door in the evening. We will be happy to clean them for you and return them to you afterwards. During the day, please contact reception and we will promptly collect your shoes, clean them and return them to your room.

All rooms are equipped with a direct dial telephone. The telephone fee is € 0.22 per unit. Telephone directories for the region are available from reception. We will also be happy to help you find the number you need. To make an external call, dial “0” before the number. If you would like to call another room, simply dial the corresponding room number.

We recommend that you reserve a table for the “Polo Lounge” restaurant as soon as possible. Please contact the restaurant on extension 7 or reception on extension 5. Of course, we can also make table reservations for you at other restaurants in the city of Salzburg and the surrounding area or make personalised recommendations for you.

Salzburg’s Tourist Information Office is located at Mozartplatz and is open every day. They offer information about Salzburg, tickets for cultural events and other information. Of course, we are also happy to assist you in making any tourist and cultural arrangements.